Terms and Conditions
1. Service Provider
- Name: Szőke Ferenc E.V.
- Address: Hungary 4251 Hajdúsámson, Körte utca 16.
- Company reg. no.: 62245650
- Tax no.: 92012020-1-29
- Registration date: 02.05.2026
- E-mail: support@placeofgamers.com
Hosting provider:
Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany
2. Applicable Law
- Act V of 2013 (Civil Code)
- Act CVIII of 2001 (E-Commerce Act)
- Government Decree 45/2014 (II.26.)
- Act CLV of 1997 (Consumer Protection)
- NGM Decree 19/2014 (IV.29.)
- Act LXXVI of 1999 (Copyright Act)
- Regulation (EU) 2016/679 (GDPR)
For consumers within the EU, mandatory consumer protection rules of the consumer's country of residence apply.
3. Contract Formation (Webshop)
- 3.1. An order placed on the Website constitutes an electronic contractual offer.
- 3.2. The contract is formed when the Service Provider confirms the order by email.
- 3.3. Language of contract: Hungarian.
- 3.4. The contract is not considered written; it is stored electronically.
3.5. Order steps:
- product selection
- add to cart
- enter details
- accept T&Cs
- payment via Stripe
- confirmation
3.6. Before submitting the order, the User may correct their data.
4. Payment
- 4.1. Payment is 100% prepaid.
- 4.2. Payment provider: Stripe.
- 4.3. Production begins after successful payment.
- 4.4. No contract is formed if payment fails.
- 4.5. Refunds are processed exclusively through Stripe.
- 4.6. In case of a chargeback, the Service Provider may enforce its claim.
5. Shipping
5.1. Shipping partners:
- EU within: Packeta
- In Hungary: MPL
- In Hungary: Foxpost
- 5.2. Delivery time varies due to custom production, typically 2–5 business days.
- 5.3. Risk passes upon handover to the carrier, except for consumers where it passes on receipt.
- 5.4. If a package is not collected, the cost of redelivery is borne by the customer.
6. STLFLIX Licensed Products
- 6.1. The Service Provider holds commercial seller rights from the STLFLIX platform.
- 6.2. We sell physical 3D printed products, not digital files.
- 6.3. Commercial rights to the models are tied to the STLFLIX agreement.
The User may not:
- copy the product
- digitally reconstruct it
- reproduce it commercially
7. Contract Printing (STL Upload)
- 7.1. The Service Provider provides manufacturing services only.
- 7.2. The User declares they are entitled to have the model manufactured and that it does not infringe any rights.
- 7.3. The User bears full responsibility for the uploaded file.
- 7.4. In case of third-party claims, the User shall indemnify the Service Provider.
- 7.5. The Service Provider may refuse production without justification.
8. Fan-Art Provisions
- 8.1. Fan-art production is for individual, private orders only.
- 8.2. The Service Provider does not own the characters on which fan-art is based.
- 8.3. The User acknowledges production is at their own risk.
- 8.4. Resale of fan-art products is prohibited.
9. Right of Withdrawal
Under Gov. Decree 45/2014, consumers have a 14-day withdrawal right, except for custom-made, personalized, or STL-manufactured products.
As all products are custom-made, the right of withdrawal cannot be exercised.
10. Warranty
- 10.1. 2-year statutory warranty for consumers.
- 10.2. Not considered defects: layer-line characteristics, minor surface variation, differences between digital render and physical model.
- 10.3. Products are for decorative purposes only and are not structural, safety, or industrial components.
11. Limitation of Liability
The Service Provider is not liable for:
- damage from improper use
- defects in the STL file
- indirect or consequential loss
Maximum liability: the value of the order.
12. Data Processing
Data processing is governed by the separate Privacy Policy. STL files are stored only for the duration of production and deleted thereafter, unless a dispute exists.
13. Complaints
Complaints by email: info@pbmanagement.hu — Response within 30 days
Conciliation Board: Hajdú-Bihar Vármegyei Békéltető Testület
ODR: https://ec.europa.eu/consumers/odr
14. Force Majeure
The Service Provider is not liable for events beyond its control (e.g. power outage, internet failure, government action).